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Legal Information

This section provides legal information that defines the terms of our service provision, the rules for using the website, user rights, and other essential details. If you need additional assistance, please contact our support team.

Main Terms and ConditionsTigSiPay Marketplace UsagePrice and tariff informationOther documents

Main Terms and Conditions

General Terms of Business

In force

Published 16.09.2024

PDF

TigSiPay Marketplace Usage

Marketplace Terms of Use

Published 17.03.2025

PDF

Marketplace Privacy and Cookie Policy

PDF

Price and tariff information

Pricelist

In force

Published 24.03.2025

PDF

Tariff Information Document – for Private Individuals

Published 24.03.2025

PDF

Tariff Information Document – for Loyalty Program Clients

Published 24.03.2025

PDF

List of Standardised Terms for the Most Frequently Used Services

Published 24.03.2025

PDF

Other documents

Privacy and Cookies Policy

In force

Published 11.10.2024

PDF

Handling of complaints

In force

Published 27.02.2025

PDF

Your Rights When Making Payments in Europe

Published 01.02.2025

PDF

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Contact us!

Ask your question and we'll get back to you!